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 Utility Billing

The City of Carrollton Utility Billing Department Provides services in billing and payment, deposits and water taps. We are committed to providing superior service at each opportunity and we strive to be accessible to our customers. Below is the information to contact a customer service representative Monday thru Friday from 8:30am until 5:00pm.


Wanda Johnson
Phone: (770) 830-2000
Fax: (770) 830-2043

Becky Sullivan
Meter Operations
Phone: (770) 830-2000
Fax: (770) 830-2043


The City of Carrollton has established several ways to conveniently pay your bill:

  1. Walk-in - The City of Carrollton Utility Billing Department located on the First floor of Carrollton City Hall.
  2. Drive Thru - Drive Thru services offered Monday through Friday at Carrollton City Hall located at 315 Bradley Street. Click here for Directions
  3. Drop Box - A drop box is located at the City of Carrollton Administrative offices at 315 Bradley Street for delivering payment via check after normal business hours. Click here for Directions
  4. Pay By Phone with credit card - Phone 770-830-2000 to speak with a customer service representative to pay your bill with a credit/debit card (VISA or MasterCard) by phone.
  5. Online Bill Pay - Pay your Utility Bills online with VISA or MasterCard by clicking here
  6. Mail In Payments - The City of Carrollton will also accept payments through the mail. Please mail to:

The City of Carrollton
315 Bradley Street
Carrollton, Georgia 30117


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(Carrollton) Company ID Number: 111180
Program Admission Date: April 3, 2008


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