The City of Carrollton Utility Billing Department Provides services in billing and payment, deposits and water taps. We are committed to providing superior service at each opportunity and we strive to be accessible to our customers. Below is the information to contact a customer service representative Monday thru Friday from 8:30am until 5:00pm.
Phone: (770) 830-2000
Fax: (770) 830-2043
The City of Carrollton has established several ways to conveniently pay your bill:
- Walk-in – The City of Carrollton Utility Billing Department located on the First floor of Carrollton City Hall.
- Drive Thru – Drive Thru services offered Monday through Friday at Carrollton City Hall located at 315 Bradley Street.
- Drop Box – A drop box is located at the City of Carrollton Administrative offices at 315 Bradley Street for delivering payment via check after normal business hours.
- Pay by phone- 833-892-0172 with credit/debit card 24 hours a day (Visa or MasterCard accepted).
- Online Bill Pay – Pay your Utility Bills online with VISA or MasterCard by clicking here
- Mail In Payments – The City of Carrollton will also accept payments through the mail. Please mail to:PO Box 1949 Carrollton, GA 30112